Difference between revisions of "Getting Help"

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The primary way to contact us for help and initial consultation is via our support form.  You can also call the EITS Help Desk at 542-3106 and they will either redirect your call to one of us, or enter a support ticket on your behalf.  You are welcome to email or call us directly, but because we aren't always sitting at our desk it is best to use the form because it is guaranteed to be seen by all who are present at the time.  The link below will take you to the support form which is on our web page:
 
The primary way to contact us for help and initial consultation is via our support form.  You can also call the EITS Help Desk at 542-3106 and they will either redirect your call to one of us, or enter a support ticket on your behalf.  You are welcome to email or call us directly, but because we aren't always sitting at our desk it is best to use the form because it is guaranteed to be seen by all who are present at the time.  The link below will take you to the support form which is on our web page:
  
[http://gacrc.uga.edu/help GACRC Support Form]
+
[http://help.gacrc.uga.edu/ GACRC Support Form]
  
 
'''Office Hours''': GACRC staff are located in 4098C Stegeman Coliseum. Our office is open Monday though Friday from 9am until 5pm. You are welcome to stop by and ask questions, or you can schedule an appointment using the [http://gacrc.uga.edu/help GACRC Support Form].
 
'''Office Hours''': GACRC staff are located in 4098C Stegeman Coliseum. Our office is open Monday though Friday from 9am until 5pm. You are welcome to stop by and ask questions, or you can schedule an appointment using the [http://gacrc.uga.edu/help GACRC Support Form].
  
 
'''Directions''': As you face Stegeman Coliseum from Carlton St., there is a ramp that leads from the street up to the Coliseum, to the left of the new glass wall. From the top of that ramp, you will see a small stairwell leading down to a single glass door. Come in through that door and climb the steps to the 4th floor door, which opens into the GACRC workspace.
 
'''Directions''': As you face Stegeman Coliseum from Carlton St., there is a ramp that leads from the street up to the Coliseum, to the left of the new glass wall. From the top of that ramp, you will see a small stairwell leading down to a single glass door. Come in through that door and climb the steps to the 4th floor door, which opens into the GACRC workspace.

Revision as of 12:51, 8 August 2013

The primary way to contact us for help and initial consultation is via our support form. You can also call the EITS Help Desk at 542-3106 and they will either redirect your call to one of us, or enter a support ticket on your behalf. You are welcome to email or call us directly, but because we aren't always sitting at our desk it is best to use the form because it is guaranteed to be seen by all who are present at the time. The link below will take you to the support form which is on our web page:

GACRC Support Form

Office Hours: GACRC staff are located in 4098C Stegeman Coliseum. Our office is open Monday though Friday from 9am until 5pm. You are welcome to stop by and ask questions, or you can schedule an appointment using the GACRC Support Form.

Directions: As you face Stegeman Coliseum from Carlton St., there is a ramp that leads from the street up to the Coliseum, to the left of the new glass wall. From the top of that ramp, you will see a small stairwell leading down to a single glass door. Come in through that door and climb the steps to the 4th floor door, which opens into the GACRC workspace.